Frequently Asked Questions (FAQs)
Here are just a few of the main questions we get the most. In case you don’t see what’s on your mind, please reach out to us any time of the day on our phone or email.
1.What exactly is Home Watch?
Home Watch represents a visual check that looks for obvious issues in property and homes of absent house owners. The term ‘Home Watch’ is defined and set by the National Home Watch Association (NHWA).
The main tasks for Home Watch services are a professional visit, check, and close monitoring of the property of the owners to check for and prevent potential problems.
Our Red Arrow Home Watch service being a top home watch service in Michigan will create a specially tailored checklist that will be based on the individual concerns and needs of every owner.
In case of a pressing problem, the owners of the property will be immediately notified so that a proper solution can be found for the ongoing problem, in a highly efficient and very cost-effective manner.
2. What kind of services are available for the customers?
Red Arrow Home Watch provides the ultimate best services which are strictly customized to the individual needs of every single customer. Also, if the homeowners of the property do not have the time to complete some tasks for the home, here is the moment when our home watch services step in to offer excellent assistance with our on-demand concierge services.
We provide you with anything from our home watch services to check the whole property for any kind of irregularities including both the interior and exterior part, to giving you first-rate home management assistance for anything related to the upkeep of your beloved home.
3. What are the things that our home watch does not include?
We are informing you that our Red Arrow Home Watch services do not provide the customers with home inspection, security services, or property management practices which include any kind of third-party financial transactions or tenant screening/contracting. We are not a company that performs versatile repairs. Nevertheless, we can give you some of our best recommendations for amazing local companies if the need for these particular services arises.
4. How does the pricing work?
The pricing list of our Red Arrow Home Watch services is based on the number of visits and their preferred meticulousness on your part. That means that the price depends on how many visits per week/per month the homeowners want from our services, and it also depends on the number of water zones on the owner’s property. Also, we offer concierge services that are charged by the hour.
5. How much does a home watch service cost in Michigan?
In our menu of services, every customer can find the prices of our home watch services that we can offer depending on the number of visits and meticulousness of the visit. Give us a call today to view our menu of home watch packages and receive a FREE ESTIMATE on home watch services.
● The customers can choose the frequency:
- Weekly ( 4 to 5 visits per month )
- Thrice-monthly ( 3 visits per month )
● The customers can choose the package:
- 6 Visit Pack
- 12 Visit Pack
- 24 Visit Pack
All home watch service packages are billed in advance.
6. How much does home management cost in Michigan?
In our menu of services, every customer can find the prices of our home management concierge services that we can offer depending on the type. Contact us today to see our full menu of available concierge services!
● Our professional home management offers concierge services like:
- Vendor Key-In Service
- Concierge services
- Contractor Service and Cleaning: Referrals to Qualified Service Providers
- Emergency Visits - Less than 24-hour notice:
- Alarm Call Out Response
- Storm/Weather Services:
Concierge and other services are billed, weekly, after services are rendered.
7. Why do the customers need a Home Watch?
Perhaps you are living out of the state and you own a second home in St. Joseph, Michigan, or maybe you have a vacation residence on the coast of our beautiful Lake Michigan. Or let’s say that you are a world traveler and you are leaving your home for a few months, or maybe you are a local but you have a property somewhere else you want to spend the winter days.
Regardless of what the reason is for your home being unattended, there are risks for some potential damage to happen such as water leaks, HVAC failures, vandalism, pest infestation, storms, and tons of others! Our Red Arrow Home Watch service can not guarantee that some unpredictable problems would not arise, but the reason why you need a Home Watch like ours - is that we are here to help you with any kind of assistance you need, and to significantly lower the risk of additional damage!
Red Arrow Home Watch & Concierge, LLC is a local service that takes care of your property and supports it like it's ours!
8. Is the Red Arrow Home Watch service licensed and insured?
The industry of Home Watch is deregulated meaning there is no official license for this profession yet. However, Red Arrow Home Watch & Concierge, LLC is commercially insured and a graduate of the Home Watch Training Program and as such we practice the highest standards in the industry.
Also, we make sure that all the contractors that we recommend are commercially insured, too, so we can avoid any kind of potential risk for our precious customers!
9. What are the services areas that Red Arrow Home Watch operates?
As a customer of our Red Arrow Home Watch service, you can find the best home watch and the best home management that Harbor Country and Southwest Michigan has to offer! Currently our services are available all over Berrien County.
You can find us in the following areas in Berrien county:
Baroda, Michigan
Berrien Springs, Michigan
Benton Harbor, Michigan
Buchanan, Michigan
Bridgman, Michigan
Galien, Michigan
Grand Beach, Michigan
Harbert, Michigan
Lakeside, Michigan
New Buffalo, Michigan
Sawyer, Michigan
Stevensville, Michigan
St. Joseph, Michigan
Union Pier, Michigan
Three Oaks, Michigan
And many more!
These are some of the frequently asked questions. If you want to know other details about our Red Arrow Home Watch services or your question is not on the list, don’t hesitate to contact us on our phone number and email listed below:
Email: [email protected]
Phone: 269-369-8748